Muthoot FinCorp Gold Loan

Ratings & Reviews

• Loujith Loujith

  08/05/2025

  Good service

• B1 Alwin Krishna

  06/05/2025

  Muthoot Finance is one of India’s leading gold loan providers, with a significant presence across the country, including Bengaluru. Here’s an overview of customer feedback and recent developments regarding their gold loan services: ⸻ ✅ Customer Feedback Positive Aspects: • Efficient Service: Customers appreciate the swift and hassle-free loan processing. For instance, a reviewer noted, “Muthoot Finance gold loan services is very fast; my time was saved. Thank you, Muthoot Finance.”  • Helpful Staff: Branches in Bengaluru have received commendations for their staff’s professionalism and assistance. A customer mentioned, “They are providing best service; specifically, the employee Srikanth is doing good service.”  • Transparent Processes: Users have highlighted the clarity in loan terms and the ease of understanding interest amounts, with one stating, “You get to know about your interest amount in time and direct link to pay the amount.”  Areas of Concern: • Mixed Online Reviews: On platforms like MouthShut, Muthoot Finance has a rating of 2.16 out of 5, indicating varied customer experiences.  • Regulatory Scrutiny: In October 2024, the Reserve Bank of India identified certain irregular practices in the gold loan sector, including issues related to third-party involvement and valuation procedures. Muthoot Finance, among others, was given a timeframe to address these concerns.  ⸻ 📊 Financial Performance Despite regulatory challenges, Muthoot Finance reported a 33% increase in profit for the quarter ending December 2024, driven by strong demand for gold loans amid rising gold prices.  ⸻ 🏦 Services in Bengaluru Branches in Bengaluru, such as those in Lingarajapuram, have been praised for:  • Quick Loan Processing: “Quick loan process with good interest compared to other banks.”  • Customer Service: “Good staff, good customer service.”  • Flexible Repayment Options: Facilities like partial gold withdrawal have been noted as beneficial.

• Koya Ali

  05/05/2025

  Good service

• Bipin raroth

  05/05/2025

  Good service

• Alan Pppp

  02/05/2025

  Good service